TERMS OF SALE ONLINE TROUVE-PNEUS.COM
PREAMBLE
This site is published by WBEUROPA.COM SARL 7 RUE DU CANAL 67,190 Dinsheim.
These terms and conditions set out rights and
obligations of the parties in connection with sales made through the site
WWW.TROUVE-PNEUS.COM .
TROUVE-PNEUS.COM
reserves the right to adapt or modify at any time
These general conditions of sale. If modified, will
applied to each order the general conditions of sale
force on the day of placing the order.
The last date of update of the general conditions of sale was September 1, 2008.
command
These terms and conditions of sale, are systematically
brought to the attention of each purchaser to enable him
Placing an order on this website to the exclusion of all
other conditions.
The user can place an order:
• or directly on the site-www.trouve pneus.com
• or by calling our sales department on 06 64 33 45 46
• or by fax 03 88 67 85 79
Call Hours Monday to Friday: 8am to 12pm and from 14h to 19h
Saturday from 8am to 12pm
must be at least 18 years and have the legal capacity or be
holder of parental permission to place an order on
our website.
The products are sold
within the limits of available stocks. In case of unavailability, TROUVE-PNEUS.COM agrees to notify you either when you spend
order is as soon as possible by email, phone or
mail in case of unavailability exceptional after validation
your order. You will then be debited with the amount of
items shipped.
The order can be registered on the site if you logged on
by entering your customer number and your password. The
final confirmation of the order is made after validation
payment.
After placing your order
We'll send you an email confirming the registration of
the latter, with a summary of items ordered and the address
delivery.
Prices are in euros
TTC. FIND-PNEUS.COM reserves the right to amend them when
of increased charges, including VAT rates, and if
typographical error or manifest entry. confirming
command, you accept all these conditions
General sales at your disposal on the site, and
acknowledge that you have full knowledge, thereby renouncing to
take advantage of any conflicting documents, including your
own conditions of purchase, the act of purchase involving
acceptance of these terms and conditions of sale.
We reserve the right to cancel any order from a customer with
whom there is a dispute over payment for an order
earlier.
Goods supplied remain the property of TROUVE-PNEUS.COM
until actual payment of the full price. This reserve
property does not preclude the transfer of risks to be
carrier charge from the date on which the products
ordered have left our warehouse.
Postage
You must pay, in addition to commodity prices, a
participation in shipping and processing your order with
amount will be specified on the order form before validating
latter. Next the table below:
| |
class="style2" France |
class="style2" DOM "/ div> |
class="style2" TOM | Zone A |
class="style2" Area B |
class="style2" Zone C |
class="style2" Zone D |
| of 0-5 € |
€ 2.75 |
€ 8.25 |
€ 35.76 | € 16.50 |
€ 24.76 |
€ 33.00 |
€ 44.01 |
| of 5-700 € |
€ 2.75 to € 48.80 |
€ 8.25 to € 64.34 |
€ 35.76 to € 130.36 | € 16.50 to € 81.80 |
€ 24.76 to € 100.11 |
€ 33.00 to € 117.57 |
€ 44.01 to € 138.62 |
| beyond 700 € |
Free |
€ 64.58 |
€ 130.36 | |
€ 100.46 |
€ 118.40 |
€ 138.74 |
supplement for
heavy orders
(Over 10 kg) |
€ 5 / 10kg |
€ 5 / 10kg |
€ 5 / 10kg | € 5 / 10kg |
€ 5 / 10kg |
€ 5 / 10kg |
€ 5 / 10kg |
Zone A: AT, BE, BG, GB, DE, FI, GL, IS, IE, IT, NO, NL, DK, PL, ES, SE, FI, PT, IL, GR, CZ, LU, LI, MC
Zone B: AM, AL, AZ, BY, DZ, HR, CY, EE, HU, LT, MD, MA, OR, TN, TR, CH, UA, YU
Zone C: KE, DJ, GN, GH, DM, DO, EG, CI, BD, BB, BJ, BM, BT, KH, CM, CA, U.S., PK, QA, RW, BT, ZM, ZR, ZW
Area D: AO, AQ, AW, AR, BS, BH, BR, IO, BN, CV, KY, JP, AU, NZ, SG, TW, CN, HK, IN, ID, HT, KW, TH, VN
All orders scheduled for delivery within the Union
European is subject to French VAT (19.6% 01/09/2006).
You have no tax to pay upon receipt of your package.
All orders, with delivery scheduled in the overseas territories or outside
European Union is exempt from VAT metropolitan. This relief is
applied to the selling price of products as well as costs
delivery of your package to your home. You will by cons
required to clear your goods by paying the fees and taxes
entry department, territory or country.
Payment
You can choose to pay your order:
- by credit card
TROUVE-PNEUS.COM use interface cyberplus secure payment of the Banque Populaire.
- by mail (check)
Checks will be made payable to TROUVE-PNEUS.COM
Your payment must be imperatively addressed to the following service:
WBEUROPA.COM SARL 7 RUE DU CANAL Dinsheim 67,190.
Your order will be shipped upon receipt of payment and then shipped
in the shortest time.
delivery
TROUVE-PNEUS.COM committed to make deliveries of items available
as soon as possible by mail or by courier. The
items are delivered within 48 hours (indicative for
items in stock and except in exceptional circumstances). The average time
observed is 2-15 days for Home Delivery.
delivered parts and accesories in stock 2-7 days delivered parts and accesories in stock to order 7-20 days and beyond we notify customers on a case by If times are indicative and may be subject to possible delays due to supply manufacturer
of
storage costs of 20% will be deducted on all orders
commissioned and returned to the customer's request due to error
customer.
delivery can be ensured in case of force majeure
as defined by case law (including strikes,
bad weather ...)
Special conditions heavy and bulky packages:
For very bulky items delivery is made by
deliverymen specialist appointment to define our services.
flat fee for shipping and handling for
heavy and bulky items is to ask from our services.
The risks associated with the delivery and transportation will be borne by the
carrier after the date on which the products ordered
have left the premises. receipt of the parcel, if the state board
and the product does not comply please notify our
customer service any damage caused by transportation.
In the case of a misdelivery by the Post, it is strongly
recommended that a report of damage to your
post office.
RIGHT OF WITHDRAWAL / RETURN
7 days after receiving TROUVE-PNEUS.COM exchange or
refund an item if you are not completely satisfied
except balls, textiles without labels, no ropes or products
can be authenticated as coming from TROUVE-PNEUS.COM having
been the subject of the delivery concerned.
Items returned incomplete, damaged, soiled or damaged by customers are not included.
can return your item by mail, at your expense with a
mail to the address below: WBEUROPA.COM SARL 7 RUE DU CANAL 67190 Dinsheim
lump sum contribution to the cost of sending and
processing of your order is your responsibility, except where
the item is defective.
Enclose return the relevant invoice.
refund the price of products or asset shall be made in a
within 30 days of receipt by TROUVE-PNEUS.COM.
If back abnormal or abusive TROUVE-PNEUS.COM reserves the right to refuse an order later.
CLAIMS
No claim for any off warranty is taken into account beyond a period of 3 months of age.
WARRANTIES
LEGAL GUARANTEES
Regardless
the commercial guarantee, and in accordance with the regulations, TROUVE-PNEUS.COM undertakes to meet its safeguards obligations
attached to products sold on its site, which appear in the
Articles from the Consumer Code and Civil Code
To comply with the contract, the property must:
1) be fit for purpose usually one type and, where applicable:
- Fit the description given by the seller and possess the
qualities that it has submitted to the buyer in
sample or model:
-
the qualities that a buyer might reasonably expect in
regard to public statements made by the seller, the
producer or his representative, particularly in advertising or
labeling.
2) or present
characteristics defined by mutual agreement by the parties or
fit for any particular purpose for which the buyer, brought to
seller's knowledge and that he has accepted.
(Consumer Code - Article L211-5)
action based on lack of conformity within two years from the issuance of the property.
(Consumer Code - Article L211-12)
seller is obliged to guarantee in respect of hidden defects of the thing
sold which render it unfit for the purpose for which it was intended, or
so diminish this use that the buyer would not have acquired
or would have paid a lower price if he had known.
(Civil Code, Section 1641)
Action
resulting from latent defects must be brought by the purchaser
within two years after the discovery of the defect.
COMMERCIAL WARRANTY
Integrated selling price, it covers the management of parts and labor costs.
The warranty period varies based brand or the Article, it is stated in the texts of sale.
THE SERVICE AFTER SALE
TROUVE-PNEUS.COM helps you solve a problem occurred during or after the guarantee period.
PERSONAL INFORMATION AND
PROTECTION OF PERSONAL DATA
TROUVE-PNEUS.COM committed to protecting the privacy of individuals using its
website and the confidentiality of information provided.
information and data about you is necessary to manage your orders and our trade relations.
This information and data are also kept for
security, to respect the legal and regulatory obligations
and so as to enable us to enhance and customize
services we offer and the information that we
addressing.
Under the Data Protection Act, you have a
right to access and correct your personal data
regarding, and opposition to the treatment thereof. Just
write to us online (contact@trouve-pneus.com) or by mail to
WBEUROPA.COM SARL 7 RUE DU CANAL 67,190 Dinsheim in
indicating your name, e-mail address and possibly your
customer reference.
Our
site is also designed to be particularly attentive to
needs of our customers. That is one reason why we
use of cookies. The cookie is intended to signal your visit
site. Cookies are used by in TROUVE-PNEUS.COM
to enhance the personalized service that is for you.
COPYRIGHT
Use of this web service www.trouve-pneus.com is reserved for personal use only.
All
marks, texts, commentaries, books, illustrations and images
whether visual or audio, reproduced on the site TROUVE-PNEUS.COM are protected by copyright, trademark law,
patent law and image rights or made available by our
suppliers.
They are the property of full TROUVE-PNEUS.COM or its partners.
Any reproduction or representation, in whole or part, is
constitutes an infringement which may incur civil liability and
to criminal.
The act of affixing a hyperlink destination site TROUVE-PNEUS.COM, using a technique known as framing or deep linking,
is strictly prohibited. Any reference request should go through
making contact, and formal application to:
contact@trouve-pneus.com
LAW
In case of dispute, an amicable solution will be sought before any court action.
The special conditions and general conditions of the order
are interpreted in accordance with French law.
The invalidity of any provision hereof shall not entail
nullity of the general conditions of sale itself.
disputes arising under these terms and conditions
Sales are subject to French law before the competent Courts
the location of the headquarters of TROUVE-PNEUS.COM. |